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Customer Relationship Management
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Bridging the Gap
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Customer Relationship Management
accounts for establishing flawless and
frequent contact of your business with
customers. An effective and well-developed
CRM serves as a strong bridge between the
business and prospects and makes
communication and access to information
very simple and understandable in the best
possible way. It provides market and
customer specific information to enhance
customer experience at all contact points.
It’s key to get real insight into
customer experience, handy feedback about
service improvements and devolving
successful customer acquisition and
retention strategy.
DA goes an extra mile in developing
cross-disciplinary strategy to build very
comprehensive, user friendly and
competitive Customer Relationship
Management and to sync it with the already
in place IT applications of the
organization.
DA takes CRM development as a team effort
and involves the organization at all
levels to achieve more specific and
focused system inline with the actual
needs of the business and at the same time
availing across-check of information at
all levels by courtesy of company
participants in Customer Relationship
Management development system. DA strongly
relies on involving its clients at all
levels and it has gone a long way in
creating strong grip on CRM functionality
and performance. |
Services we offer
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- E-business
- Automated Call Center
Mechanization
- Sales Force Management
- Web feedback Service
- Customer Analysis and
Tracking, such as planning and
execution of campaign,
customer scrutiny and
customization.
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